COVID-19 supportline 0333 005 8735  |

In the coming weeks the Care Quality Commission (CQC) are planning to publish data on how many people have died in care homes during the pandemic. 

The health and well-being of our residents and employees remains our top priority and we are pleased and relieved to report that all our services are currently free from Covid-19. 

We are conscious that the publication of death data may result in renewed scrutiny of our homes causing undue stress and anxiety for relatives, residents and colleagues and we continue to offer support for everyone living and working in our services.

It has been a very difficult year and we were very sorry to lose some people to the virus, especially in the early phase of the pandemic when we were all learning about how to protect residents and care teams with appropriate PPE, social distancing and Covid-19 tests, once they became available.

We remain vigilant with infection prevention and control and are keeping up to date with the latest guidance.  All our employees are tested for the virus several times a week; we have good levels of vaccination amongst both residents and care teams and we are facilitating safe visits in and out of our homes and services.

If you have any concerns or questions about this data being published, or about the care of a friend or relative, please contact the home manager in the first instance.

You can also contact our dedicated COVID helpline on 0333 005 8735 or

In the meantime we continue to do our best to provide great care in our homes and services. 

Thank you for your ongoing support.

Sara Livadeas
Chief Executive