"Thanks very much you are all so kind to me.  Thank you for getting my new bedroom ready.  I am looking forward to staying in my new bedroom forever."

"The atmosphere at the home is very much due to the staff, how they interact with and trust in the capabilities of the people who live there.  There are no barriers to accessing any part of the house, no locked doors. It is not about the carers having control but about the residents doing what they want, in their own time.   The strong impression I had is that it is much more about enabling choice and standing up for the residents, dealing with them as individuals, rather than managing them collectively as a unit, as had been my previous experience of working in a mential health location."  Student Nurse working on placement at Causeway.

"We appreciate so much all you do for Roger. we know he is in such good hands and well cared for. we realise he must be difficult at times and demand a lot of patience so we do thank you for being so caring."

"Thank you you all for all the love,kindness and care you all give to David, greatly appreciated over so many years. I'm pleased David did not move as the care you provide here is excellent."

"Thank you for looking after my daughter so well, she always looks well and I feel so much more settled about her."

"Mum and I would like to thank you and all of your staff for all the love and care you have shown my sister during her time at 3 The Glade."

"A lovely family feel to the home. Staff were very welcoming and tenants appeared content and happy." Social Worker

"I moved in here as my husband sadly passed away, I enjoy living here with my friends and staff."

"I like living here and want to stay.'

 A housing officer:

"The home is very homely and had a nice feel to it."